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Ask user in their inbox, beautifully with email surveys.
Ask user in their inbox, beautifully with email surveys.
Email surveys let marketing and product teams capture valuable feedback directly in users' inboxes. Embedding the first question boosts engagement, turning user interactions into actionable insights for smarter decisions.
Email surveys let marketing and product teams capture valuable feedback directly in users' inboxes. Embedding the first question boosts engagement, turning user interactions into actionable insights for smarter decisions.
How embedded email survey can help you
Understand why
user churn
Discover the reasons behind basket abandonment or user churn by embedding a survey in your cart abandonment or service cancellation emails. Gain direct insights into why users disengage, helping you address their concerns and reduce churn effectively.
Understand why
user churn
Discover the reasons behind basket abandonment or user churn by embedding a survey in your cart abandonment or service cancellation emails. Gain direct insights into why users disengage, helping you address their concerns and reduce churn effectively.
Measure a Customer Effort Score
Evaluate the post-purchase or post-subscription experience to find out about the difficulties encountered in your purchasing journey.
Measure a Customer Effort Score
Evaluate the post-purchase or post-subscription experience to find out about the difficulties encountered in your purchasing journey.
Evaluate the relevance of your mailings
Evaluate the relevance of your mailings
Take advantage of sending a newsletter to incorporate an integrated email survey and collect information on how your mailings are perceived.
Take advantage of sending a newsletter to incorporate an integrated email survey and collect information on how your mailings are perceived.
Easily integrate in your favorite
email tool
Easily integrate in your favorite email tool
With a simple copy/paste, you can deploy the survey you want to include in an e-mail. It’s compatible with the most popular solutions as Brevo, Mailchimp or Customer.io.
With a simple copy/paste, you can deploy the survey you want to include in an e-mail. It’s compatible with the most popular solutions as Brevo, Mailchimp or Customer.io.
Compatible with
Mailchimp
Compatible with
Mailchimp
Compatible with
Klaviyo
Compatible with
Klaviyo
Compatible with
Brevo
Compatible with
Brevo
Compatible with
Drip
Compatible with
Drip
Compatible with
Customer.io
Compatible with
Customer.io
Compatible with
Constant Contact
Compatible with
Constant Contact
Compatible with
ActiveCampaign
Compatible with
ActiveCampaign
Compatible with
Hubspot
Compatible with
Hubspot
Compatible with
Mailchimp
Compatible with
Mailchimp
Compatible with
Klaviyo
Compatible with
Klaviyo
Compatible with
Brevo
Compatible with
Brevo
Compatible with
Drip
Compatible with
Drip
Compatible with
Customer.io
Compatible with
Customer.io
Compatible with
Constant Contact
Compatible with
Constant Contact
Compatible with
ActiveCampaign
Compatible with
ActiveCampaign
Compatible with
Hubspot
Compatible with
Hubspot
Simple, fast and easy. That’s the way it is
Simple, fast and easy.
That’s the way it is
Told is built for everyone, from beginners to experts.
Create
Customize
Integrate
Analyse
Create your survey easily with different types of questions in multiple languages.
Create
Customize
Integrate
Analyse
Create your survey easily with different types of questions in multiple languages.
Create
Customize
Integrate
Analyse
Create your survey easily with different types of questions in multiple languages.
Email surveys features
designed for you, and your users.
A wide range of possibilities to create a tailor-made survey.
Multilanguage survey
Add several languages to your questionnaire to make it easier for everyone to understand.
Customize buttons
Customize your calls to action to increase your response rate.
Some Ai...et voilà!
Enhance your question formulation with AI and translate your survey in seconds.
Conditional structure
Use conditional structures to create specific routes based on the answers given.
GDPR consent
Collect personal data using our consent widget, which you can easily integrate into your website.
No-code triggers
Launch your survey with no-code triggers in seconds without developers.
Filter datas
Filter the data that interests you in just a few clicks and understand it at a glance.
Multilanguage survey
Add several languages to your questionnaire to make it easier for everyone to understand.
Customize buttons
Customize your calls to action to increase your response rate.
Some Ai...et voilà!
Enhance your question formulation with AI and translate your survey in seconds.
Conditional structure
Use conditional structures to create specific routes based on the answers given.
GDPR consent
Collect personal data using our consent widget, which you can easily integrate into your website.
No-code triggers
Launch your survey with no-code triggers in seconds without developers.
Filter datas
Filter the data that interests you in just a few clicks and understand it at a glance.
Multilanguage survey
Add several languages to your questionnaire to make it easier for everyone to understand.
Customize buttons
Customize your calls to action to increase your response rate.
Some Ai...et voilà!
Enhance your question formulation with AI and translate your survey in seconds.
Conditional structure
Use conditional structures to create specific routes based on the answers given.
GDPR consent
Collect personal data using our consent widget, which you can easily integrate into your website.
No-code triggers
Launch your survey with no-code triggers in seconds without developers.
Filter datas
Filter the data that interests you in just a few clicks and understand it at a glance.
Multilanguage survey
Add several languages to your questionnaire to make it easier for everyone to understand.
Customize buttons
Customize your calls to action to increase your response rate.
Some Ai...et voilà!
Enhance your question formulation with AI and translate your survey in seconds.
Conditional structure
Use conditional structures to create specific routes based on the answers given.
GDPR consent
Collect personal data using our consent widget, which you can easily integrate into your website.
No-code triggers
Launch your survey with no-code triggers in seconds without developers.
Filter datas
Filter the data that interests you in just a few clicks and understand it at a glance.
Multilanguage survey
Add several languages to your questionnaire to make it easier for everyone to understand.
Customize buttons
Customize your calls to action to increase your response rate.
Some Ai...et voilà!
Enhance your question formulation with AI and translate your survey in seconds.
Conditional structure
Use conditional structures to create specific routes based on the answers given.
GDPR consent
Collect personal data using our consent widget, which you can easily integrate into your website.
No-code triggers
Launch your survey with no-code triggers in seconds without developers.
Filter datas
Filter the data that interests you in just a few clicks and understand it at a glance.
Multilanguage survey
Add several languages to your questionnaire to make it easier for everyone to understand.
Customize buttons
Customize your calls to action to increase your response rate.
Some Ai...et voilà!
Enhance your question formulation with AI and translate your survey in seconds.
Conditional structure
Use conditional structures to create specific routes based on the answers given.
GDPR consent
Collect personal data using our consent widget, which you can easily integrate into your website.
No-code triggers
Launch your survey with no-code triggers in seconds without developers.
Filter datas
Filter the data that interests you in just a few clicks and understand it at a glance.
Multilanguage survey
Add several languages to your questionnaire to make it easier for everyone to understand.
Customize buttons
Customize your calls to action to increase your response rate.
Some Ai...et voilà!
Enhance your question formulation with AI and translate your survey in seconds.
Conditional structure
Use conditional structures to create specific routes based on the answers given.
GDPR consent
Collect personal data using our consent widget, which you can easily integrate into your website.
No-code triggers
Launch your survey with no-code triggers in seconds without developers.
Filter datas
Filter the data that interests you in just a few clicks and understand it at a glance.
Multilanguage survey
Add several languages to your questionnaire to make it easier for everyone to understand.
Customize buttons
Customize your calls to action to increase your response rate.
Some Ai...et voilà!
Enhance your question formulation with AI and translate your survey in seconds.
Conditional structure
Use conditional structures to create specific routes based on the answers given.
GDPR consent
Collect personal data using our consent widget, which you can easily integrate into your website.
No-code triggers
Launch your survey with no-code triggers in seconds without developers.
Filter datas
Filter the data that interests you in just a few clicks and understand it at a glance.
Multlianguage
surveyAdd multiple languages to your survey without the need to create a separate survey for each language.
Customize buttons
Customize the 'Previous' and 'Next' buttons to enhance your survey's user experience.
Some Ai...et voilà!
Enhance your question formulation with AI and translate your survey in seconds.
Filter datas
Enhance your analysis by effortlessly filtering your data with advanced data filters.
GDPR consent
Collect personal data using our consent widget, which you can easily include in your surveys.
Conditional survey
Customize your survey by adding conditions and creating different paths to better suit the needs of various users.
Multlianguage
surveyAdd multiple languages to your survey without the need to create a separate survey for each language.
Customize buttons
Customize the 'Previous' and 'Next' buttons to enhance your survey's user experience.
Some Ai...et voilà!
Enhance your question formulation with AI and translate your survey in seconds.
Filter datas
Enhance your analysis by effortlessly filtering your data with advanced data filters.
GDPR consent
Collect personal data using our consent widget, which you can easily include in your surveys.
Conditional survey
Customize your survey by adding conditions and creating different paths to better suit the needs of various users.
Let us inspire you
Let us inspire you
Start from our templates. You can choose from our 15 pre-designed survey templates to save time.
Start from our templates. You can choose from our 15 pre-designed survey templates to save time.
Request a demo
Request a demo
When the customer's voice is becoming a strategic asset, including a survey in an email is a powerful customer relations tool. And what's more, it's done with style, like Told did.
When the customer's voice is becoming a strategic asset, including a survey in an email is a powerful customer relations tool. And what's more, it's done with style, like Told did.
When the customer's voice is becoming a strategic asset, including a survey in an email is a powerful customer relations tool. And what's more, it's done with style, like Told did.
Piero Cipriano
Piero Cipriano
Head of Mkt @Checkmyguest
Head of Mkt @Checkmyguest
Frequently Asked Question
Frequently Asked Question
Frequently Asked Question
What is an email survey?
It's a way of collecting feedback directly in your transactional, marketing or sales emails. You can use this powerful point of contact to evaluate the relevance of your communications, the experience of a service or product, or to assess what customers or users think of your brand.
What is an email survey?
It's a way of collecting feedback directly in your transactional, marketing or sales emails. You can use this powerful point of contact to evaluate the relevance of your communications, the experience of a service or product, or to assess what customers or users think of your brand.
What is an email survey?
It's a way of collecting feedback directly in your transactional, marketing or sales emails. You can use this powerful point of contact to evaluate the relevance of your communications, the experience of a service or product, or to assess what customers or users think of your brand.
What are the benefits of email surveys?
The advantage of email surveys is their ability to target a precise audience with relevant qualifications. For example, if you trigger a survey for order confirmation emails, you know you're addressing a customer who has converted. What's more, people are often more inclined to respond because the survey is not intrusive and follows relevant content upstream.
What are the benefits of email surveys?
The advantage of email surveys is their ability to target a precise audience with relevant qualifications. For example, if you trigger a survey for order confirmation emails, you know you're addressing a customer who has converted. What's more, people are often more inclined to respond because the survey is not intrusive and follows relevant content upstream.
What are the benefits of email surveys?
The advantage of email surveys is their ability to target a precise audience with relevant qualifications. For example, if you trigger a survey for order confirmation emails, you know you're addressing a customer who has converted. What's more, people are often more inclined to respond because the survey is not intrusive and follows relevant content upstream.
What kinds of tools are survey emails compatible with?
Told is compatible with most email marketing tools, including Brevo, Mailchimp, Customer.io and Hubspot. With a simple copy/paste, you can integrate a survey into your email, integrating it with your content to collect feedback data. Good to know: the first response is memorized for the rest of the survey. For example, if the first question is a scale from 1 to 5 and your user clicks on 4, his choice will be memorized for the rest of the survey after redirection to the Told page.
What kinds of tools are survey emails compatible with?
Told is compatible with most email marketing tools, including Brevo, Mailchimp, Customer.io and Hubspot. With a simple copy/paste, you can integrate a survey into your email, integrating it with your content to collect feedback data. Good to know: the first response is memorized for the rest of the survey. For example, if the first question is a scale from 1 to 5 and your user clicks on 4, his choice will be memorized for the rest of the survey after redirection to the Told page.
What kinds of tools are survey emails compatible with?
Told is compatible with most email marketing tools, including Brevo, Mailchimp, Customer.io and Hubspot. With a simple copy/paste, you can integrate a survey into your email, integrating it with your content to collect feedback data. Good to know: the first response is memorized for the rest of the survey. For example, if the first question is a scale from 1 to 5 and your user clicks on 4, his choice will be memorized for the rest of the survey after redirection to the Told page.
Can I use the email survey in the free version?
The answer is yes. Even with the free version, you can create an email survey. To find out more about each plan's options, visit the pricing page.
Can I use the email survey in the free version?
The answer is yes. Even with the free version, you can create an email survey. To find out more about each plan's options, visit the pricing page.
Can I use the email survey in the free version?
The answer is yes. Even with the free version, you can create an email survey. To find out more about each plan's options, visit the pricing page.
Do I have to pay to add additional members to my team?
The number of seats allocated to your team depends on the plan you have chosen. We invite you to visit our pricing page to find out more.
Do I have to pay to add additional members to my team?
The number of seats allocated to your team depends on the plan you have chosen. We invite you to visit our pricing page to find out more.
Do I have to pay to add additional members to my team?
The number of seats allocated to your team depends on the plan you have chosen. We invite you to visit our pricing page to find out more.
Discover other ways to survey
Discover other ways
to survey
Ready to reveal the untold
Understand your users and continuously improve your product.
Ready to reveal the untold
Understand your users and continuously improve your product.
Ready to reveal the untold
Understand your users and continuously improve your product.
Ready to reveal the untold
Understand your users and continuously improve your product.
Copyright 2024 Told, All Rights Reserved
Copyright 2024 Told, All Rights Reserved
Copyright 2024 Told, All Rights Reserved
Copyright 2024 Told, All Rights Reserved