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Product tour elements: the essential building blocks of an effective product tour
Jonathan ScanziMar 10, 2026
Unlock the secrets to crafting effective product tours that engage users and drive action. Discover essential elements that enhance the user experience!
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How interactive product guides boost engagement in saas?
Jonathan ScanziUnlock the potential of your SaaS product with interactive guides that transform onboarding into a seamless, engaging experience for your users!
User Engagement
How to create an embedded email survey? (2025 guide)
Are you familiar with integrated e-mail surveys? In this article, we'll look at how this type of survey can help you, plus an example of how it can be integrated into an emailing tool.
Customer Feedback
A Beginner's Guide to Conversion Rate Optimization (CRO)
Maria CorreaWhen you've spent countless hours designing a beautiful website, sales tunnel and shopping cart, but visitors just seem to go away without taking action.
Customer Satisfaction
How to do user segmentation with surveys
Maria CorreaHave you ever felt like you create amazing content, but it just doesn't seem to resonate with your audience? This is where user segmentation comes in, and surveys are your key to unlocking it!
UX Research
CSAT Benchmarks for your industry
María CorreaEver have that sinking feeling after a bad customer service experience? where you just want to scream into the void (or maybe write a scathing online review)? Yeah, us too.
Customer Satisfaction
5 Ways marketing teams can leverage surveys to Win Big!
Maria CorreaJoin us to analyze the top 5 most useful surveys that have proven exceptionally beneficial for marketing teams.
Survey Methods
How to successfully measure your NPS (Best practices)
Maria CorreaIf you're looking to deepen your understanding of customer satisfaction, the Net Promoter Score (NPS) might just be the tool you need.
Customer Feedback
The Game Changer: Unlocking email surveys with Told
Maria CorreaLet's face it, we live in a world saturated with content, and trying to capture user attention and feedback can be a constant struggle.
Survey Methods
NPS for SaaS: Push Retention and Engagement
Maria CorreaAs a SaaS business, retaining customers and enhancing word-of-mouth recommendations are critical to your survival and growth.
User Engagement
How to measure the impact of your product design stories: A comprehensive guide
Maria CorreaThe adoption of a product mindset is an essential component when it comes to developing products that truly resonate with your target audience.
UX Research
How to build user persona with data?
Maria CorreaBuilding user personas is a fundamental step in the UX design process, offering a bridge between raw data and the human-centric designs that define successful digital products.
UX Research
What makes digital products good - The UX process
Maria CorreaExplore the journey of UX design, focusing on the essence of good digital products. Learn the design thinking framework to create user-centered solutions that truly meet the needs of users.
UX Research
Enhancing Customer Satisfaction through Effective Surveys
Nicolas JaussaudDiscover how customer surveys like NPS and CSAT drive loyalty and business growth. Craft engaging surveys, analyze data, and take actionable steps to enhance customer satisfaction.
Customer Satisfaction
Turning detractors into promoters: Best tips
Maria CorreaTurning detractors into promoters: Best tips Learn to identify and engage with detractors effectively using NPS, CSAT, and CES surveys. Turn feedback into growth opportunities.
Customer Satisfaction
How to reduce churn in saas thanks to in-app survey?
Maria CorreaDiscover powerful in-app surveys to tackle SaaS churn, gain insights, and boost retention rates for long-term growth.
Customer Feedback
How to add hidden fields in your surveys and forms
Maria CorreaDive into our guide to uncover the power of hidden fields in surveys and forms, streamlining data collection and enhancing user experience effortlessly.
Survey Methods
Saying goodbye to third-party cookies in 2024 🍪
Maria CorreaExplore the farewell of third-party cookies in 202. Explore their role in online advertising, user privacy concerns, and Google's latest initiatives.
Privacy & Data
How to collect in-app feedback ?
Maria CorreaDiscover how to collect valuable in-app feedback effortlessly with Told. Enhance user engagement and shape your app's future.
Customer Feedback
10 proven strategies to improve your NPS score
Maria CorreaDiscover 10 strategies to boost your NPS score and foster customer loyalty. Elevate satisfaction and drive sustainable growth for your business.
Customer Satisfaction
NPS Industry Benchmarks: Know Where You Stand
Maria CorreaUnlock the potential of your NPS score with industry benchmarks. Understand where you stand and elevate customer loyalty across any sector.
Customer Satisfaction
Mastering Customer Satisfaction: Essential Guide for All Levels
Maria CorreaMaster customer satisfaction with NPS and CSAT. From beginners to experts, uncover strategies to elevate loyalty and retention.
Customer Satisfaction
Are you ready to design for the future with Apple Vision Pro & VisionOS?
Maria CorreaDive into the future with Apple Vision Pro & VisionOS. Explore immersive design, ad innovation, and future-ready strategies.
Design & Innovation
Why is Customer Feedback important - 2025 guide
Maria CorreaDiscover how to harness the potential of customer feedback in our 2024 guide. From collection to implementation, unlock strategies for growth and satisfaction.
Customer Feedback
Failures in Product Development and how to avoid them
Maria CorreaLearn from the pitfalls of product development! Explore our guide to avoid common mistakes like flawed products, pricing errors, and inadequate market research.
Survey Methods
5 common mistakes when doing ux research
Maria CorreaAvoid UX pitfalls: skipping research, unclear goals, bad surveys, NPS misinterpretation, and overlooking nuances.
UX Research
2025 Guide to Online Product Design: Best Practices, Tools & Trends
Maria CorreaUnlock online success with best design practices, essential tools, and upcoming trends. Enhance aesthetics, functionality, and user experience.
Design & Innovation
Qualitative methods, understanding the Why and How
Maria CorreaQualitative methods deepen user insights, fuel creativity, and foster empathy. Combining them with quantitative data drives innovation.
UX Research
In-App Feedback: Why and How to Collect It + Benefits and Examples
Maria CorreaIn-app feedback enhances user experience, fostering engagement and swift improvements. Opt for pop-up surveys and timely requests for concise responses.
Customer Feedback
The Evolution of UX Research Surveys: Trends and Innovations
Maria CorreaUX research evolves, integrating real-time feedback and interactive design. Trends like popup surveys and inclusive practices redefine user-centricity.
UX Research
Validating the problem: Who thinks pineapple belongs on pizza?
Maria CorreaUX research surveys evolve, incorporating gamification for engaging experiences. Benefits include attitudinal insights, broad reach, and focused issue identification.
UX Research
Market Research vs. UX Research: Key Insights for Product Success
Maria CorreaMarket and UX research are crucial for understanding users. Told offers tools for effective research, blending broad market insights with specific user interactions.
UX Research
10 Effective Satisfaction Survey Examples for Meaningful Insights
Maria CorreaSatisfaction surveys offer vital insights. From NPS to post-purchase check-ins, each method provides nuanced feedback for better business decisions.
Customer Satisfaction
The Guide to Understanding NPS Scores: Unlocking the Key to Customer Satisfaction
Maria CorreaUnlock the potential of NPS for customer satisfaction. Simple to ask, simple to calculate, but rich in insights. Segment feedback, prioritize, and use tools like Told or Retently for analysis.
Customer Satisfaction
Unpacking Chris Thelwell’s Lean Survey Canvas
Maria CorreaUnlock insights with Chris Thelwell’s Lean Survey Canvas. Define objectives, target audience, concise questions, and clear introductions. Keep it short, logical, and unambiguous.
Survey Methods
The Power of Surveys in User Research and Product Design
Maria CorreaHarness the power of surveys for user research and product design. Assess existing products, inform design direction, and explore user attitudes efficiently.
UX Research
Examples of UX research surveys to better understand your users
Nicolas JaussaudUtilize popup surveys for engaging user feedback. Explore 10 survey examples covering customer satisfaction, feature feedback, and more to enhance UX research.
UX Research
50+ survey questions to ask your users
Nicolas JaussaudCraft precise user surveys for insights and growth. Choose from 50+ questions, including NPS and opinion scales, with Told's user-friendly platform.
User Engagement
Comparative: 7 Best No-Code popup Form tools in 2025
Nicolas JaussaudChoose the right no-code popup form tool for your needs. Explore Told, 1Flow, HotjarAsk, Refiner, Survicate, Jimo, and Wisepops for easy, effective survey deployment.
User Engagement
A designer that became a Product Manager?
Laura Denis
Graphic design to product management: merging creativity with analysis. Empathy ensures user-centric products. Embrace curiosity, diversity for exceptional results.
Design & Innovation
How to recruit users for your interview like a growth?
Jonathan ScanziUser interviews are invaluable for UX research, but recruiting participants can be tough. Network, specialized platforms, and LinkedIn can help.
User Engagement
How to build trust with your audience?
Jonathan ScanziBuilding trust with your audience is vital for successful user research. Strengthen your brand, be human, provide context, and actively listen to create a positive relationship.
User Engagement
How to start UX research easily?
Jonathan ScanziStarting UX research involves asking critical questions, defining your target audience, and choosing suitable methodologies like user interviews or surveys.
UX Research
How to Create a Net Promoter Score (NPS) survey in-app?
Nicolas JaussaudLearn how to create an NPS survey to measure your customers' satisfaction and loyalty. Publish it directly in-app, within your product using Told.
Customer Satisfaction
Master the Customer Effort Score: A Step-by-Step Guide
Nicolas JaussaudCES measures customer effort post-experience, aiding in understanding satisfaction and loyalty. Learn its importance, calculation, and implementation best practices for improved customer experience.
Customer Satisfaction
Where to start with customer satisfaction?
Jonathan ScanziPrioritize customer loyalty, attract new customers, manage dissatisfaction for business growth.
Customer Satisfaction
What is a popup survey? And why they boost user engagement?
Nicolas JaussaudIncrease survey response rate with popup surveys, gather continuous feedback easily, trigger surveys at key user journey moments, improve user engagement, and grow your business.
User Engagement
Benefits of product tours for saas onboarding and adoption
Jonathan ScanziUnlock the potential of your SaaS with effective product tours that guide users to success and boost adoption rates.
User Engagement
Catch user feedback,
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Collect user feedback continuously on your product
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