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Purple illustration about A Beginner's Guide to Convertion Rate Optimization

A Beginner's Guide to Conversion Rate Optimization (CRO)

Maria Correa

Aug 7, 2024

When you've spent countless hours designing a beautiful website, sales tunnel and shopping cart, but visitors just seem to go away without taking action.

Customer Satisfaction

Image Benchmarks for different industries

CSAT Benchmarks for your industry

María Correa

Jun 26, 2024

Ever have that sinking feeling after a bad customer service experience? where you just want to scream into the void (or maybe write a scathing online review)? Yeah, us too.

Customer Satisfaction

Enhancing Customer Satisfaction through Effective Surveys

Nicolas Jaussaud

Apr 17, 2024

Discover how customer surveys like NPS and CSAT drive loyalty and business growth. Craft engaging surveys, analyze data, and take actionable steps to enhance customer satisfaction.

Customer Satisfaction

Turning detractors into promoters: Best tips

Maria Correa

Apr 10, 2024

Turning detractors into promoters: Best tips Learn to identify and engage with detractors effectively using NPS, CSAT, and CES surveys. Turn feedback into growth opportunities.

Customer Satisfaction

10 proven strategies to improve your NPS score

Maria Correa

Mar 6, 2024

Discover 10 strategies to boost your NPS score and foster customer loyalty. Elevate satisfaction and drive sustainable growth for your business.

Customer Satisfaction

NPS Industry Benchmarks: Know Where You Stand

Maria Correa

Feb 21, 2024

Unlock the potential of your NPS score with industry benchmarks. Understand where you stand and elevate customer loyalty across any sector.

Customer Satisfaction

Mastering Customer Satisfaction: Essential Guide for All Levels

Maria Correa

Feb 14, 2024

Master customer satisfaction with NPS and CSAT. From beginners to experts, uncover strategies to elevate loyalty and retention.

Customer Satisfaction

10 Effective Satisfaction Survey Examples for Meaningful Insights

Maria Correa

Nov 9, 2023

Satisfaction surveys offer vital insights. From NPS to post-purchase check-ins, each method provides nuanced feedback for better business decisions.

Customer Satisfaction

The Guide to Understanding NPS Scores: Unlocking the Key to Customer Satisfaction

Maria Correa

Oct 5, 2023

Unlock the potential of NPS for customer satisfaction. Simple to ask, simple to calculate, but rich in insights. Segment feedback, prioritize, and use tools like Told or Retently for analysis.

Customer Satisfaction

How to Create a Net Promoter Score (NPS) survey in-app?

Nicolas Jaussaud

Apr 26, 2023

Learn how to create an NPS survey to measure your customers' satisfaction and loyalty. Publish it directly in-app, within your product using Told.

Customer Satisfaction

Master the Customer Effort Score: A Step-by-Step Guide

Nicolas Jaussaud

Apr 19, 2023

CES measures customer effort post-experience, aiding in understanding satisfaction and loyalty. Learn its importance, calculation, and implementation best practices for improved customer experience.

Customer Satisfaction

Where to start with customer satisfaction?

Jonathan Scanzi

Apr 12, 2023

Prioritize customer loyalty, attract new customers, manage dissatisfaction for business growth.

Customer Satisfaction

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Latest articles

A Beginner's Guide to Conversion Rate Optimization (CRO)

Aug 7, 2024

When you've spent countless hours designing a beautiful website, sales tunnel and shopping cart, but visitors just seem to go away without taking action.

CSAT Benchmarks for your industry

Jun 26, 2024

Ever have that sinking feeling after a bad customer service experience? where you just want to scream into the void (or maybe write a scathing online review)? Yeah, us too.

Enhancing Customer Satisfaction through Effective Surveys

Apr 17, 2024

Discover how customer surveys like NPS and CSAT drive loyalty and business growth. Craft engaging surveys, analyze data, and take actionable steps to enhance customer satisfaction.

Turning detractors into promoters: Best tips

Apr 10, 2024

Turning detractors into promoters: Best tips Learn to identify and engage with detractors effectively using NPS, CSAT, and CES surveys. Turn feedback into growth opportunities.

10 proven strategies to improve your NPS score

Mar 6, 2024

Discover 10 strategies to boost your NPS score and foster customer loyalty. Elevate satisfaction and drive sustainable growth for your business.

NPS Industry Benchmarks: Know Where You Stand

Feb 21, 2024

Unlock the potential of your NPS score with industry benchmarks. Understand where you stand and elevate customer loyalty across any sector.

Mastering Customer Satisfaction: Essential Guide for All Levels

Feb 14, 2024

Master customer satisfaction with NPS and CSAT. From beginners to experts, uncover strategies to elevate loyalty and retention.

10 Effective Satisfaction Survey Examples for Meaningful Insights

Nov 9, 2023

Satisfaction surveys offer vital insights. From NPS to post-purchase check-ins, each method provides nuanced feedback for better business decisions.

The Guide to Understanding NPS Scores: Unlocking the Key to Customer Satisfaction

Oct 5, 2023

Unlock the potential of NPS for customer satisfaction. Simple to ask, simple to calculate, but rich in insights. Segment feedback, prioritize, and use tools like Told or Retently for analysis.

How to Create a Net Promoter Score (NPS) survey in-app?

Apr 26, 2023

Learn how to create an NPS survey to measure your customers' satisfaction and loyalty. Publish it directly in-app, within your product using Told.

Master the Customer Effort Score: A Step-by-Step Guide

Apr 19, 2023

CES measures customer effort post-experience, aiding in understanding satisfaction and loyalty. Learn its importance, calculation, and implementation best practices for improved customer experience.

Where to start with customer satisfaction?

Apr 12, 2023

Prioritize customer loyalty, attract new customers, manage dissatisfaction for business growth.

Catch user feedback,in the moment with told.

Join the club and start collecting user feedback

FOLLOW US ON

Catch user feedback,
in the moment with told.